E-commerce Company

About the Company

Our client, a Dutch company, is the world’s largest marketplace for customized printed products, with a team of over 170 people across 34 countries.

Starting point

As an e-commerce business, it generates large volumes of data every day: orders, sales, marketing campaigns, customer support, and more.
Each department worked with its own data sources and formats, making it difficult to consolidate information, creating silos and complicating the ability to gain a global view of the business.

Solution

At Mistral, we designed a corporate Data Warehouse that centralizes and unifies data from multiple internal sources, structuring it to support efficient analysis.
We also developed dedicated dashboards for different departments, enabling key data to be cross-referenced and clear insight into what’s happening in the business, why it’s happening, and how to act accordingly.

Outcome

Our client now has a more complete, faster, and reliable database that enables analysts to answer complex questions more quickly and accurately.
Thanks to this advancement, the company has significantly improved its analytical capabilities and decision-making agility.
In 2019, our client was recognized with an award for its maturity in using data as a strategic driver of the business.