Sea Chefs

About Sea Chefs

A German service provider with international experience in the areas of hospitality, gastronomy, and crew management on board cruise ships, and one of the world’s leading partners to cruise lines and tour operators in the cruise industry, both maritime and river cruise sectors.

Starting Point

Sea Chefs manages a large number of employees and processes distributed across multiple systems and departments. The company faced scattered data, uncontrolled reports, and a lack of a unified view of its operations, which hindered efficient management and slowed down decision-making.
Additionally, the absence of a common data language created inconsistencies and delays in delivering key information to areas such as Human Resources, Purchasing, and Operations.

Solution

Mistral designed and implemented a comprehensive data management strategy, which included:

• Building a corporate Data Warehouse that unifies information from all systems and key areas.
• Creating dynamic dashboards that enable quick data querying with improved indicators and a global business view.
• Developing integration interfaces between critical systems, optimizing operational flows.
• The development of centralized repots, unifying the data language, and implementing advanced access and permission management, ensuring data governance and information control.

Outcome

Sea Chefs now has a modern, unified, and secure data management platform, that:

• Offers a global and up-to-date view of the entire organization.
• Facilitates the efficient distribution of its crew on board the cruise ships.
• Improves internal process management in HR and Purchasing.
• Ensures controlled and reliable access to key information.
• Fosters a data-driven culture that enables faster and more accurate decision-making.

The company has optimized operational efficiency and improved its responsiveness, adding greater value to both its customers and its own organization.